Shipping Policy
Processing: Please allow 2-3 business days for processing.
Shipping & Handling: When your order has shipped, an email will be sent with your USPS tracking information. Please note our shipping and handling fees cover $50 insurance, tracking and signature confirmation. However, once your order is delivered (signed off by someone in your household/attempted to be delivered) we are no longer responsible for the package. It is the customer's responsibility to collect all packages from the USPS location stated on the USPS notice if they were not home at the time of delivery. Holidays and weekends are excluded.
Once we have shipped your order, we do not have access or control to its delivery time. Should you have any questions or concerns regarding your orders tracking information please contact USPS directly with your tracking number.
Free US Standard Shipping: Free Standard Shipping offer is valid on orders placed online for U.S. Standard Shipping. No promo code required to redeem free shipping, just select Standard Shipping during checkout. If an expedited shipping method is chosen, Second Day Delivery or Overnight Delivery, the stated shipping and handling fees will apply. If you return a portion of your online purchase, shipping charges will be assessed for the return shipping costs.
Express/Overnight Shipping: This option is only available for items that are in stock, and orders that are placed before 12PM EST. Orders placed after this timeframe, will be shipped the following business day. Orders placed during out of office days, holidays and weekends will be shipped during normal business hours.
Domestic Shipping: Please allow USPS Priority Mail approximately 2 - 5 business days for delivery. Shipping may take longer during the holidays and covid pandemic.
International Shipping: Please allow USPS Express Mail 2 - 5 days for delivery. Please note that all shipments outside the US may be subject to import duties and taxes, which are levied once a shipment reaches your country. As we have no control over these charges and cannot predict what they may be, additional charges for customs clearance must be borne by you.
Order Cancellations: We offer immediate order cancellations if the item has yet to be shipped.
If you have any further questions or concerns, please contact us at info@khodefancy.com